"So for a quick recap, this morning I woke up with pink eye. Typically I would have had to go to urgent care and wait for 45 mins to be seen. I have 3 kids, who also happen to be sick this morning, so not an option. Instead, at 8:05 I requested a consolation using ARCpoint MD and within hour I had a prescription!"
“I recently signed my family up for ARCpoint MD Telehealth. When my daughter came down with a urinary tract infection, I went online to request a doctor consultation. In less than 5 minutes, a pediatrician called me. After explaining her symptoms, the doctor called in a prescription to our pharmacy. The whole process took less than 15 minutes…less time than it would have taken to drive to the doctor’s office!”
"I went to go fill my prescription at CVS for my migraine medicine. Through my insurance provider, the cost was going to be $108. I showed them the Prescription Card from my phone and the cost went down to $38 for the refill."
"Our daughter had been sick. We used the ARCpoint MD Mobile App to talk with a doctor just for general advice. A pediatrician called us within a couple of minutes after I submitted the request. He gave us the general advice that we were looking for."
"My daughter came down with strep throat late Saturday afternoon. We called the toll free number and spoke with a doctor in under 5 minutes. 20 minutes later we picked up a prescription at our local pharmacy. Very Impressed with the speed and service, and no urgent care visit. Best product EVER!"
"Used ARCpoint MD last night for my college son, who we thought had poison ivy all over his body. Called for a Dermatologist and four minutes later, I received a call from a doctor. Two minutes after the call a prescription for an ointment was provided."
Get Healthcare On Your Schedule. Not Theirs.
Trips to the doctor's office are inconvenient, time-consuming and expensive. ARCpoint MD Telehealth is an easily accessible, time and money-saving alternative that gives you anytime access to quality medical care from experienced and highly credentialed doctors* via phone or secure online video, 24/7 every day of the year.
*ARCpoint MD provides access to NCQA credentialed U.S. based and board certified Internists, Pediatricians, Family Practice and Emergency Medicine doctors that average 15 years’ practice experience, are members of the American Medical Association (AMA), state licensed and verified by the National Physician Data Base.
Treat Common Problems Such As:
- Cold & Flu
- Ear Infection
- Pink Eye
- Poison Ivy
- Sore Throat
- Sinus Problems
- Urinary Tract Infection
Think of the savings
The perfect solution for quality medical care for common conditions:
- During & after normal clinic hours
- From the comfort of home
- During your lunch break
- When you’re traveling
- Over a weekend
- During a holiday
- In the middle of the night
How Does It Work?
- New members will receive a Welcome email and registration activation instructions within 2 business days of enrollment.
- Next, activate the membership with our telehealth physicians group and complete the electronic health history record.
- Request a doctor consult via toll free number, online or free phone app.
Step 1: Request a Consult. Members have 24/7 access to a nationwide network of board certified doctors available by phone or secure online video. The doctors specialize in: Family Medicine, Pediatrics, Internal Medicine, and Emergency Medicine.
Step 2: Talk with a Doctor. The average doctor call back time is only 15 minutes* Talk with the doctor, as long as you need, in order to get all of your questions answered.
* Guaranteed callback within 2 hours or less
Step 3: Resolve the Issue. The doctor will DIAGNOSE, recommend the best TREATMENT options and WRITE A PRESCRIPTION, if warranted. The doctor will forward the prescription to the member’s pharmacy of choice.
Frequently Asked Questions
Does this replace my regular doctor? No, this is not a replacement for your primary care doctor.
I have a pre-existing condition. Can ARCpoint MD still accept me? Absolutely! ARCpoint MD is NOT Health Insurance. We do not deny access to quality care for common ailments because of pre-existing conditions.
Is there a consultation fee? No, there is no consultation fee. This service includes access to doctors 24/7/365 for you and your immediate family (household) at no additional cost for only $16.00 per month.
What if I get sick at night, on the weekend or during the holidays? You have access to doctors 24 hours a day, 365 days a year.
Can I just call with a question? Absolutely! Doctors will take the time to listen to your concerns, provide information and answer all of your questions.
Are there any limitations as to what can be prescribed? Yes. While the telehealth physician can prescribe appropriate medications to treat your condition such as antibiotics, antihistamines, and maintenance medicines, the physicians do not prescribe lifestyle drugs, medications regulated by the Drug Enforcement Agency or those that pose a potential for abuse or addiction.
Benefits to You
- Timely and easy access to physicians
- 15 Minute average physician call-back time*
- Talk to a doctor anytime, anywhere in the U.S. **
- On demand English and Spanish-speaking physicians
- 170 additional languages supported
- Pediatricians available
- Available on holidays, during and after normal clinic hours and while traveling
- Serves members in both urban and rural areas
- Reduces time away from work
- Saves money for consumer and employer
- Provides rapid ROI for employers
- Not a form of health insurance -can be offered to anyone at any time
- Limits visits to expensive Urgent Care and ER for non-emergent issues
- Avoids germ exposure in waiting rooms
- One low-monthly fee for entire household. No co-pays. No consultation fees.<
- Electronic medical record and consult notes can be shared with Primary Care Physician
*Guaranteed in 2 hours.
**Not available in Arkansas
Getting Help Is As Easy As Picking Up The Phone
With ARCpoint MD Telehealth, you can reach a board-certified doctor anytime, anywhere and get a diagnosis and prescription via a phone, tablet, or computer within minutes. Your telehealth subscription also includes the features below:
Doctors by Phone & Online
Save time and money by avoiding crowded waiting rooms in the doctor’s office.
Offering savings from 10% up to 85% on most prescriptions at 60,000 pharmacies nationwide.
Why ARCpoint MD?
ARCpoint MD Telehealth has been developed by ARCpoint Labs, a leading provider of medical testing and wellness services with over 90 locations across the US. ARCpoint Labs brings years of experience and stability that ensures the highest quality care and customer service.
ARCpoint MD provides access to one of the largest networks of telemedicine physicians in the nation that are independent providers and are fully credentialed. The credentialing process is performed by a national third party credentialing agency in accordance with the National Committee for Quality Assurance (NCQA) and the Utilization Review Accreditation Committee (URAC) guideline. Credentialing includes a thorough review of medical licensure, training, education, work and malpractice history. ARCpoint MD Telehealth Services provides fast and convenient access to quality medical care 24 hours a day, 7 days a week, 365 day a year throughout the United States.
97% Member Satisfaction
98.5% Client Retention
90% Problem Solution Rate
What about the 10% that are not resolved?
5% call for a DEA controlled prescription
2% out of the scope for a Telehealth consultion, i.e. chronic disease management
3% referred to urgent care, primary care physician or emergency room.
Free Smartphone App
Helps you connect with medical professionals quickly and easily.
Disclaimer: ARCpoint MD is NOT health insurance.